gk22's Privacy Policy
How your personal data is collected, stored, and used — gk22 is committed to sharing this with full transparency.
Your Privacy Is Our Priority
This Privacy Policy document applies to all users of the gk22 platform. When you use the gk22 website, register, or use any of our services, you are considered to have agreed to the terms of this policy.
gk22 believes that the security and privacy of users' personal data is a fundamental right. We take the highest technical and operational measures to protect your data. Your data is always kept secure through SSL encryption and other security technologies.
This policy may be updated from time to time. For any significant changes, we will notify you via a notice on the website. We therefore recommend visiting this page regularly.
What Information We Collect
gk22 collects various types of information in order to provide its services. Information is collected under the categories listed below:
A. Personal Identification Information
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
B. Financial Transaction Information
- bKash, Nagad, or Rocket mobile number (for processing transactions)
- Deposit and withdrawal history
- Wallet balance and transaction dates
C. Technical and Usage Information
- IP address and device type
- Browser type and operating system
- Time spent on the website and pages visited
- Cookie and session data
D. Gaming Activity Information
- Play history and bet amounts
- Win/loss records
- Bonus usage history
Purpose of Data Collection
gk22 collects your data only for legitimate and specific purposes. The purposes for which we use your data are described below:
- Account Management: To create, verify, and keep your account secure.
- Identity Verification: To prevent fraud and confirm the user's age. gk22 provides services only to those aged 21 and above.
- Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket.
- Service Improvement: To analyse your usage patterns and further improve the gaming experience.
- Customer Support: To help resolve any issues you may have — through our 24/7 live chat and via email at [email protected].
- Security: To prevent unauthorised access, fraudulent activity, and money laundering.
- Promotional Communications: To keep you informed about bonuses and offers, based on your consent.
- Responsible Gaming Monitoring: To monitor the risk of gaming addiction and take preventive measures.
Data Storage and Security
Keeping your personal data secure is one of gk22's highest priorities. To this end, we take the following technical and administrative measures:
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology.
- Restricted Access: Only authorised staff can access data on a need-to-know basis.
- Secure Data Storage: Your data is stored in encrypted databases.
- Regular Security Audits: The security of our systems is regularly audited and tested.
- Firewall and Intrusion Detection: Advanced security measures are active to prevent unauthorised access.
Your data is retained for as long as necessary for legal requirements and business purposes. Even after an account is closed, some data may be retained for a specified period due to regulatory and legal obligations.
Sharing Data with Third Parties
gk22 never sells your personal data or shares it unnecessarily with third parties. However, data may be shared in the following limited circumstances:
- Payment Providers: Necessary data is shared with bKash, Nagad, and Rocket to complete financial transactions. The privacy policies of these providers apply.
- Service Providers: With trusted partners who provide technology, hosting, and analytics services — and who operate under our guidelines.
- Legal Obligations: We may be required to disclose data pursuant to a court order, government directive, or legal requirement.
- Fraud and Crime Prevention: Relevant authorities may be notified in cases of suspicious activity or money laundering.
When sharing data with third parties, only the minimum necessary information is provided and appropriate contractual protections are ensured.
Cookies and Tracking Technologies
The gk22 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.
The cookies we use:
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytical Cookies: To collect statistics on site usage — this helps us improve our services.
You can manage cookies through your browser settings. However, disabling cookies may cause some features of the site to not work properly.
Your Rights
As a gk22 user, you have the following rights regarding your personal data:
- Right to Access: You have the right to know what data we hold about you.
- Right to Rectification: If your data is incorrect or incomplete, you may request a correction.
- Right to Erasure: In certain circumstances, you may request that your data be deleted — though this will not apply where legal obligations exist.
- Right to Restrict Processing: In certain circumstances, you may request that use of your data be restricted.
- Right to Data Portability: The right to receive your data in a structured, readable format.
- Right to Opt Out of Promotional Communications: The right to stop receiving promotional emails or messages at any time.
To exercise any of the above rights, please contact us at [email protected]. We will process your request as quickly as possible.
Privacy of Minors
gk22 is a platform for users aged 21 and above only. We do not intentionally collect any personal data from minors.
An age verification process is carried out at the time of registration. If a user creates an account by providing a false age and this is later proven, that account will be closed immediately and the associated data will be deleted.
If you believe that a minor has created an account on gk22, please notify us at [email protected].
International Data Transfers
gk22 is an international platform and our servers may be located in various countries. As a result, your data may be processed or stored outside Bangladesh.
For data transfers, we ensure that adequate data protection measures are in place in the destination country or organisation. We transfer data while maintaining the necessary contractual protections and security standards.
Our Response to a Data Breach
Although gk22 maintains the highest security measures, in the event of any unexpected data breach, we will take the following steps:
- Identify and contain the incident as quickly as possible.
- Notify affected users as quickly as possible.
- Provide transparent information about the nature of the breach, possible consequences, and the steps taken.
- Implement additional security measures to prevent a similar incident in the future.
Policy Changes
gk22 reserves the right to change or update this Privacy Policy as needed. Changes may occur in the following situations:
- If there are changes to our services or business operations.
- If legal or regulatory requirements change.
- If technical changes are made to improve security.
For significant changes, we will post a notice on the website and, where necessary, notify you directly by email. Continued use of the site after changes are made will be taken as your consent to the updated policy.
Contact Us
If you have any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. The gk22 support team is available 24 hours a day, 7 days a week to assist in both Bengali and English.
Email: [email protected]
Live Chat: Available directly on the website — 24/7
Support languages: Bengali and English
After receiving your request, we will do our best to respond as quickly as possible. Complex data-related requests may take a little more time to process.